JLL Gurugram, HR
What this job involves
Liaison between the content publishing team and clients facilitating communication and coordination.
Ensure delivery deadlines are met, communications, and interactions with clients for managing workflow and aligning delivery timeline.
Establish and implement policies and procedures, managing the workflow for the content publishing team. Understands and able to enforce processes for the team.
Help to prioritize responsibilities for the team with alignment with the client.
Resolve problems and escalate as needed
Review work prepared team, ensuring that accurate records are maintained for all clients
Responding to queries from stakeholders and clients, management of a complaint.
Ensure all activities within the team are performed accurately, timely and efficiently
Escalate and flag any likelihood of failure to complete processes by deadlines, maintain and update the team issues log.
Ensure that policies and procedures are followed consistently and highlight necessary amendments
Manage projects related to the transition of work to our team, account and strategy onboarding, continuous improvement initiatives, report automation, and any other firm initiatives
Accountable for time and resource management of the team
Sounds like you? To apply you need to be:
Skills and knowledge
Experience in Adobe AEM as a developer/Lead/Architect
Experience in multi-site development in Adobe AEM MSM
Exposure to automating content publishing activities in AEM
Exposure to project/workflow management tools like Workfront, Wrike, JIRA, etc.
Proficiency in using Microsoft Office products (Excel, PowerPoint, Word, and Outlook).
The ideal candidate will be adaptable to new tools as per business requirement
Understanding of Content Management Systems like Microsoft SharePoint, Wordpress, etc.
Prior experience in MNCs and global roles
Excellent written, verbal and interpersonal communications skills
High attention to detail with consistently high-quality deliverables
A Bachelor's/Master’s degree
8-12 years of professional experience in Website maintenance and development
At least 3-4 years of experience in Adobe AEM
Experience of working in a Marketing/ Communications agency set up
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.